Privacy Policy


Incubion Inc. (hereinafter referred to as “Our Company”) set forth this Privacy Policy (hereinafter referred to as this “Privacy Policy”) with regard to the treatment of user information, including but not limited to personal information, of the User in the course of the performance of web service provided by Our Company “RobotATTA!” (hereinafter referred to as the “Service”), as follows. “User” means all users including visitors to the Service. The purpose of this Privacy Policy is to disclose to the User how Our Company collects, manages, and uses their personal information. By using the Service, the User is deemed to have agreed to this Privacy Policy.

1 User Information to be Collected and Method of Collection

For purposes of this Privacy Policy, “User Information” means information identifying the User, history of actions in the Service and other information created or accumulated in relation to the User or their devices, that are collected by Our Company pursuant to this Privacy Policy.

User Information that Our Company may collect in the course of the Service is as follows, depending on the method of collection.

1-1 Information provided by the User

The User may register an account as a Registered User in order to make more convenient use of the Service in accordance with the Terms of Use. The information to be provided by the User for the use of the Service as a Registered User is as follows:

  • name, date of birth, sex, main languages, occupation (employer), length of employment, SNS account, URL of personal website and other profile information
  • e-mail address, telephone number, address and other contact information;
  • bank account information, e-money information and other information regarding payment method;
  • image information containing the User’s portrait; and
  • information transmitted by the User through input forms or other methods specified by Our Company;

1-2 Information provided from another service, based on the User’s permission for the Service to associate with such another service in relation to the User’s use of the Service

If the User permits the Service to associate with other services such as social networking services (hereinafter referred to as the “Outside Service”) in relation to the User’s use of the Service, Our Company may collect the following information from the Outside Services in accordance with the conditions agreed by the User at the time of such permission:

  • ID used by the User for the Outside Service; and
  • other information for which the User, in the privacy settings in the Outside Service, permits the disclosure to its associated services;

1-3 Information automatically collected by Our Company in the course of the User’s use of the Service

Our Company may collect information regarding access to or use of the Service, which includes the following.

  • referer
  • IP address
  • information regarding server access logs
  • cookies, ADID, IDFA and other identifiers
2 Purpose of Use

Specific purposes of use of the User Information for the provision of the Service are as follows:

(1) acceptance of registration for the Service, identification, user authentication, record of the user settings and payment of use fees that are related to the Service;
(2) provision, maintenance, protection optimization and enhancement of the Service;
(3) measurement of traffic and actions of the User;
(4) provision of information in line with User’s interests, such as advertisements and newsletters;
(5) provision of various services, including customer support, such as guidance and response to inquiries relating to the Service;
(6) performance of automated and manual security checks
(7) addressing a violation of Terms of Use, this Privacy Policy and other rules relating to the Service (hereinafter referred to as the “Rules”);
(8) notice of modification to the Rules or related matters;
(9) generating reporting data that aggregates and analyzes anonymized data to understand the User’s usage trends and preferences;
(10) provision of the User information to other Users of the Service (limited to the extent that the purpose is individually explained to the User and their permission is obtained); and
(11) carrying out other purposes permitted or required by applicable law.

3 Provision of Personal Information to Third Parties

Our Company shall not provide to any third party (including the same outside Japan) personal information contained in the User Information without the prior consent of the User, except where such provision is required due to any of the following circumstances:

(1) Our Company authorizes such third party to handle the personal information in whole or in part to the extent necessary to accomplish the purpose of the use;
(2) The personal information is provided through a business transfer by way of merger or other similar transactions;
(3) Our Company is required to cooperate with state or local governmental organizations or their agents to perform their duties or obligations pursuant to applicable laws and regulations, and such performance is likely to be precluded if the consent of the User must be obtained; and
(4) In addition to the foregoing, Our Company is entitled to provide information pursuant to the Act on the Protection of Personal Information (hereinafter referred to as the “Act”) or other applicable laws and regulations.

4 Disclosure of Personal Information

Upon request from the User to disclose its personal information under the Act, Our Company shall, without delay, disclose to the User such information (or, in the event of non-existence of such personal information, notify the User to that effect) after confirming that the request is made by the User itself, to the extent required to do so under the Act and other applicable laws and regulations. Please note that you must pay a commission (520 Japanese yen per disclosure) for disclosure of personal information.

5 Correction and Suspension of Use of Personal Information

5.1 If Our Company is required pursuant to the provisions of the Act by the User to (1) correct the content of personal information due to the reason that such information is false, or (2) suspend use of personal information due to the reason that such information is being handled beyond the scope of the purpose of the use previously made public, or has been collected in a fraudulent or otherwise illicit manner, then Our Company shall, without delay after confirming that the request is made by the User itself, conduct an appropriate investigation and based upon the results thereof, correct the content or suspend the use of such personal information, and notify the party to that effect. In cases where Our Company decides not to make such correction or suspension of the use, Our Company shall notify the User to that effect.

5.2 In the event that Our Company is required by the User to delete its personal information and has determined that it is necessary to accept such request, Our Company shall, after confirming that the request is made by the User itself, delete such personal information and notify the party to that effect.

5.3 Should Our Company not be obligated to correct, or suspend use of, information under the Act and other applicable laws and regulations, Sections 5.1 and 5.2 shall not apply.

6 Access Analysis Tools

This Service’s website uses Google Analytics, an access analysis tool provided by Google. This Google Analytics uses cookies to collect data. This data is collected anonymously and does not personally identify you. Please check your browser settings, as Google Analytics functionality may be disabled by disabling cookies to refuse collection.

For more information, please refer to the Google Analytics Terms of Use page and Google’s Privacy Policy page.

∙ Google Analytics Terms of Use
∙ Google’s Privacy Policy

7 Inquiries

Any suggestions, questions, complaints, or other inquiries on the handling of the User Information must be submitted to:

  • Company Name:
  • Name of Responsible Person for Handling User Information:
  • Address:
  • Contact Information:
  • Incubion Inc.
  • Shoko Takahashi
  • Wacore Shinjuku Daiichi Build. 707, 7-7-26 NishiShinjuku, Shinjuku-ku, Tokyo 160-0023
8 Procedure to Amend this Privacy Policy

Our Company may amend this Privacy Policy as necessary; provided, however, that in the event of an amendment to this Privacy Policy that legally requires the consent thereto of the Users, this Privacy Policy after the amendment shall be applied only to the User that has given the consent in the manner specified by Our Company. In the event of any amendment to this Privacy Policy, Our Company shall inform the effective time and content of the amended Privacy Policy by posting on the website of Our Company or other appropriate way, or notify the User of the same.

This Privacy Policy shall be executed in the Japanese language. Japanese shall be the governing language and any translation of this Privacy Policy into any other language is for convenience of reference only and shall not bind the parties hereto.

[Prescribed on May 31, 2023]
1 収集する利用者情報および収集方法

1−1 ユーザーからご提供いただく情報



1−2 ユーザーが本サービスの利用において、他のサービスとの連携を許可することにより、当該他のサービスからご提供いただく情報


1−3 ユーザーが本サービスを利用するにあたって、当社が収集する情報


2 利用目的


3 第三者提供


4 個人情報の開示


5 個人情報の訂正及び利用停止

1 当社は、ユーザーから、(1)個人情報が真実でないという理由によって個人情報保護法の定めに基づきその内容の訂正を求められた場合、及び(2)予め公表された利用目的の範囲を超えて取扱われているという理由又は偽りその他不正の手段により収集されたという理由により、個人情報保護法の定めに基づきその利用停止を求められた場合には、ユーザーご本人からのご請求であることを確認の上で遅滞なく必要な調査を行い、その結果に基づき、個人情報の内容の訂正又は利用停止を行い、その旨をユーザーに通知します。なお、訂正又は利用停止を行わない旨決定したときは、ユーザーに対しその旨通知します。

2 当社は、ユーザーから、ユーザーの個人情報について消去を求められた場合、当社が当該請求に応じる必要があると判断した場合は、ユーザーご本人からの請求であることを確認の上で、個人情報の消去を行い、その旨をユーザーに通知します。

3 個人情報保護法その他の法令により、当社が訂正等又は利用停止等の義務を負わない場合は、5条1項及び5条2項の規定は適用されません

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